Some most important things for laptop users

To be effective in their jobs and contribute value to the business, laptop users need at least a minimal grasp of information technology. Exactly what they need to know varies greatly from environment to environment. But in most organizations, they should at least be able to understand and follow certain computing best practices, including how to effectively report problems and how to safeguard their data.
Here are the things I believe are most important for support techs to teach their laptop users. Feel free to challenge these suggestions and add some of your own.
First, rebooting before calling for help. Although telling laptop users to reboot when they experience a problem may seem like a cop out or delaying tactic, it’s an uncomfortable fact that rebooting apparently fixes a multitude of both real and perceived errors. Even if a reboot does not solve the problem, the mere fact that the problem recurs after a reboot can give the canny support tech significant diagnostic information. Rebooting is not a panacea for all laptop ailments, and it’s even contraindicated in some cases, but appropriately and correctly applied it’s a useful and simple tool with which to arm your laptop users.
Second, reporting a laptop problem. In addition to knowing the correct procedure for reporting laptop problems - -e.g., e-mailing the help desk — laptop users need to know what information will help expedite the resolution process. They can easily be trained to effectively report problems if they’reprovided with a form that gathers the appropriate information, such as any error messages, open applications, what were they doing when the problem occurred, and whether they can reproduce the problem. Consistently asking users these questions will also serve as training and will help prevent them from either giving too little information or from offering their diagnosis of the problem instead of the symptoms.
Third, keeping passwords safe. There is little point in having a password if it’s written down in an unsecured location or shared among co-workers. I have seen passwords written on post-it notes attached to monitors, inscribed in permanent ink on the side of computer cases, written on the backs of hands, pinned to notice boards, and even displayed as the text of the Marquee screensaver. Instructing users not to write down or share passwords has little impact, however, if they don’t understand why that’s risky or if the password policy is unnecessarily onerous for the environment. On the other hand, an intelligently conceived password policy, suited to the current security needs and well communicated to users, will definitely cut down on the incidence of password carelessness.
Forth, practicing safe computing while traveling. Taking a laptop, PDA, or other device on the road requires increased vigilance to prevent unauthorized access. Laptop users need to know how to protect their data while out of the office and they need the appropriate tools to do it. For example, remote access tokens should not be carried in the same case as the computer; access codes, names, and passwords should not be written down; sensitive data should be encrypted and/or stored on removable data storage devices, also carried separately from the computer; computers should never be left unattended; and consoles should be secured when not in use.
At last, preventing loss of data.Laptop users need to know that backups don’t happen by magic, and that if they delete a file before it has been backed up, it may not be recoverable. In most environments, individual users are at least partially accountable for regularly backing up their data, regardless of whether it resides in discrete files or within an application. Users need to know what’s backed up and when and not simply assume that every file they create or modify, regardless of location, will be backed up. This is particularly true for users with notebooks, removable drives, and other mobile devices.
Just remember these simple steps, and keep your laptop in a better place, and if you want know something about laptop accessories, keeping visting this blog. Good luck!
Delta SADP-65KB AC Adapter(Input: AC100-240V (worldwide use) Output: DC19V 3.42A )DDell AD-4214N LCD AC Adapter(Input: AC100-240V (worldwide use) Output: DC14V 3A )Delta PA-1650-02 AC Adapter (Input: AC100-240V (worldwide use) Output: DC19V 3.42A )Toshiba PA-1650-01 AC Adapter(Input: AC100-240V (worldwide use) Output: DC19V 3.42A )Toshiba PA3467U-1ACA AC Adapter 65W(Input: AC100-240V (worldwide use) Output: DC19V 3.42A )Delta SADP-65KB AC Adapter(Input: AC100-240V (worldwide use) Output: DC19V 3.42A )Gateway ADP-65HB AC Adapter(DC19V 3.42A Power: 65W )Toshiba PA-1650-02 AC Adapter(19V 3.42A AC Adapter for Acer)